Last week, tickets went on sale for the Olympic Games via the official London 2012 website. In a week which saw both the unveiling of the ‘official’ countdown clock and its spectacular breakdown only hours later, all eyes have been on the website to see...
Here in the UK, the recession and the election have taken over much of the news agenda, which can lead us to neglect the other sociological and economical trends which are starting to have a serious effect on the macro environment. A recent article from the...
So it is official, the iPad 2 is coming to a store near you on March 25th and with the amazing success of the first generation, it looks set to change the way tablet PCs work all over again. Not often does a product take the entire world by storm, but Apple...
We at Rackspace are world famous for our Fanatical Support which we provide to all our customers, however we are equally fanatical about the environment. That is why when we moved into our new home (the new ‘Home of Fanatical Support’) in Hayes, we wanted...
When you think of the police you will probably think of crime fighters and not customer service experts. However, it has been revealed that Greater Manchester Police will be taking customer service tips from John Lewis in order to become more considerate and...