Here at Rackspace, we live and breathe customer service. Our Fanatical Support promise encompasses all our customer service beliefs and its principles have evolved to become ingrained into our company ethos. So it’s with great delight that we can announce...
The customer is king; a bold statement but those companies that recognise this will prosper in today’s modern business world. That is why we were pleased to be recognised for our commitment to our customers by making it into two customer service award...
It’s November, it’s cold and you may not feel particularly Christmassy yet, but the festive season and therefore Christmas shopping is well and truly upon us. A number of retailers have already blitzed our newspapers, radios, televisions, computers and...
According to IMR, there are now over two billion people using the Internet and with recent news indicating that nearly half of British consumers shop online at least once a week, it is clear that online shops are a vital tool for any business. As the Internet...
I am delighted to be joining Rackspace as Senior Vice President International. On a day to day basis this equates to managing and scaling the Rackspace International business including EMEA and Asia. Prior to joining Rackspace, I held senior roles at...