IT professionals at all levels from network architects to CIOs must wake up to the fact that poor customer service is costing UK businesses up to 1 billion man hours a year. Our Rackspace IT Industry Service Report, the first annual snapshot of IT service...
Customers are the heart of what we do at Rackspace. Because of this, we constantly look for ways to ensure that they are getting what they need from us as their hosting provider. That’s why last week, we invited 20 customers to join us in the Oxfordshire...
I feel so proud to be a Racker. I was recently honoured to be a finalist for Customer Service Professional of the Year at the UK Customer Experience Awards. These awards recognise the delivery of an outstanding customer experience by employees of those...
Last week, Rackspace was pleased to host not one, but two customer dinners at Vanilla in Central London. Being one of the highlights in our customer events calendar, the dinners were well received with 43 customers from a range of different businesses,...
We are extremely excited at Rackspace this week as we officially launch our brand new Rackspace Cloud Builders division, which will form a new part of the OpenStack offering. OpenStack set the cloud world alight when it launched just over six months ago and...