IT professionals at all levels from network architects to CIOs must wake up to the fact that poor customer service is costing UK businesses up to 1 billion man hours a year. Our Rackspace IT Industry Service Report, the first annual snapshot of IT service...
And our Fanatic of the Month is… (Drum-roll)… Juan Fernandez! Juan received multiple nominations this month for his sterling efforts to help our sales teams create new proposals for customers. With a background in IT and Industrial Engineering, he has...
Our Fanatic of the Month is always a hotly contested affair. Every month we see such wonderful examples of Rackers going the extra mile, and showing the world that Fanatical Support is alive and kicking. Despite the odds, our committee somehow manage to...
I feel so proud to be a Racker. I was recently honoured to be a finalist for Customer Service Professional of the Year at the UK Customer Experience Awards. These awards recognise the delivery of an outstanding customer experience by employees of those...
Our Fanatic of the Month for August has only been with us since the beginning of the year, yet he has already shown how quickly one person can make a big difference inside the Rackspace universe. Eamon Yates was pretty speechless when he found out the news...
![Hosting decisions, from the chalkboard [INFOGRAPHIC]](http://blog.rackspace.co.uk/wp-content/uploads/2012/01/infog1.png)
![Every Generation Needs A New Revolution [INFOGRAPHIC]](http://blog.rackspace.co.uk/wp-content/uploads/2011/03/blog3.png)
