Posts tagged fanatical support - Page 3 of 4

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Smiles, Support and Sauvignon Blanc

Last week, Rackspace was pleased to host not one, but two customer dinners at Vanilla in Central London. Being one of the highlights in our customer events calendar, the dinners were well received with 43 customers from a range of different businesses,...
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Posted in Events on 30/03/2011 by customer queen

OpenStack & Fanatical Support is a match made in heaven

We are extremely excited at Rackspace this week as we officially launch our brand new Rackspace Cloud Builders division, which will form a new part of the OpenStack offering. OpenStack set the cloud world alight when it launched just over six months ago and...
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Posted in Rackspace News on 11/03/2011 by Brooke

A Fanatical Short Story

At Rackspace we live and breathe Fanatical Support, it’s what gets us out of bed in the morning!  Whilst we use Net Promoter Score as a measure for how well we are doing against our mission to be the World’s greatest service company, our service is best...
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Posted in Rackspace News on 23/02/2011 by customer queen

Rackspace crowned champion of champions

Here at Rackspace, we live and breathe customer service. Our Fanatical Support promise encompasses all our customer service beliefs and its principles have evolved to become ingrained into our company ethos.  So it’s with great delight that we can announce...
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Posted in Rackspace News on 13/12/2010 by Chief Blog Artist

Long live the customer king

The customer is king; a bold statement but those companies that recognise this will prosper in today’s modern business world. That is why we were pleased to be recognised for our commitment to our customers by making it into two customer service award...
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Posted in Rackspace News on 23/11/2010 by Chief Blog Artist
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